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Services


BUSINESS ANALYTICS
Predictive Modelling
Optimisation Modelling
Churn Analysis
Market Basket Analysis

SURVEY RESEARCH
Customer Satisfaction Survey
360 Employee Survey

TRAINING
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Data Analysis Training ​

Churn Analysis

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Churn Analysis enables an organization to identify, well in advance, those customers who are most likely to discontinue using your service or product. This is a vital piece of information that is often lost in the daily hustle of running the business. 

Our ‘Survival analysis methods’ have helped organisations to:
  • Identify those customers who are most likely to discontinue using a service or product
  • Come up with a detailed analysis of the causes for the churn rate
  • Develop a robust strategy for customer retention


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