Churn Analysis
Churn Analysis enables an organization to identify, well in advance, those customers who are most likely to discontinue using your service or product. This is a vital piece of information that is often lost in the daily hustle of running the business.
Our ‘Survival analysis methods’ have helped organisations to:
Our ‘Survival analysis methods’ have helped organisations to:
- Identify those customers who are most likely to discontinue using a service or product
- Come up with a detailed analysis of the causes for the churn rate
- Develop a robust strategy for customer retention