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BUSINESS ANALYTICS
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Optimisation Modelling
Churn Analysis
Market Basket Analysis
SURVEY RESEARCH
Customer Satisfaction Survey
360 Employee Survey
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Churn Analysis
Churn Analysis enables an organization to identify, well in advance, those customers who are most likely to discontinue using your service or product. This is a vital piece of information that is often lost in the daily hustle of running the business.
Our ‘Survival analysis methods’ have helped organisations to:
Our ‘Survival analysis methods’ have helped organisations to:
- Identify those customers who are most likely to discontinue using a service or product
- Come up with a detailed analysis of the causes for the churn rate
- Develop a robust strategy for customer retention